BCS Practitioner Certificate in Modelling Business Processes Training – United Kingdom
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Transform organisational workflows with the BCS Practitioner Certificate in Modelling Business Processes. Master BPMN notation, analyse process efficiency, and design optimised procedures that remove waste and improve operational performance. This practical course gives you the tools to model, evaluate and improve end-to-end business processes.
Learn to model business processes using BPMN and standard notations.
Apply techniques to analyse process efficiency and identify bottlenecks.
Design optimised, measurable processes that reduce waste and risk.
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BCS Practitioner Certificate in Modelling Business Processes Training Overview
BCS Practitioner Certificate in Modelling Business Processes Training Course Outline
Module 1: Context for Business Process Modelling
Business Systems and IT Systems
Some Definitions of ‘Process’
Why Model Business Processes?
Mapping Vs Modelling
Role of IT in Businesses
Approaches to Business Process Modelling
Hierarchy of Business Processes
Process Levels
Functional View of an Enterprise
Functional Vs Process View
Organisation Chart View of an Enterprise
Advantages of Process View
Process View
Module 2: Modelling at Enterprise Level
Enterprise View of Process Hierarchy
Map Before Model
SIPOC View of the Enterprise
Harmon Model of the Organisation
Enterprise View of Business Process SIPOC
Core Operation – Home Cinema Example
Supporting Processes
At Home Cinema – Process Map
Enterprise Level Process Model
Value Proposition
Relationship and Image Aspects
Porter’s Value Chain
Porter’s Value Chain– Manufacturing Example
Manufacturing Value Chain to Manufacturing Process Map
Value Chain for Service Enterprises
Module 3: Modelling at the Event-Response Level
Event-Response View of Process Hierarchy
Process Elements
Actors
Business Rules
Customer
Business Events
Process Elements Examples
Process Elements Examples
Process Elements Example– Alternate View
Business Process Modelling Technique
Process Dependency Vs Process Flow
Why Model Business Processes?
Process Modelling Notations
BPMN
UML Activity Diagrams
Notation-Swim Lanes
Notation-Start
Notation-Tasks
What is a Task?
Identifying Tasks
Notation (Flows, Decisions, Merges, Forks and Joins, Finish)
UML Notation - Reminder
Timelines
Process Management
Module 4: Modelling at the Actor-Task Level
Actor-Task View of Process Hierarchy
What is a Task?
Task Analysis
Example Task Narrative for at Home Cinema
Example Task Description for Take Payment Task
Documenting Business Rules
Task Performance Measures
Documenting the Steps of a Task
Use Case Descriptions(Headers, Flows)
Structured English Conventions and Constructs
DOWHILE Vs DOUNTIL
Task Steps Shown Using Structured English
Module 5: Improving Business Processes
Identifying Process Problems
Possible Process Flow Problems
Potential Process Flow Improvements
Robotic Process Automation (RPA) in Process Improvement
Unsatisfactory Performance
Challenging Business Rules
Task Analysis
Typical NVAs
Scenario Analysis
Challenging Assumptions
RPA Key Benefits
Alternative Approaches to Change
Importance of Overall View
Modelling the To-Be Processes
Gap Analysis - Identifying IT System Requirements
Gap Analysis – the COTS Approach
Module 6: Managing and Implementing Change
Gap Analysis
Taking a Holistic Approach
POPIT
How POPIT Helps?
Implementing Business Change
Pros and Cons
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